Customer Thanks KRA PGWorks Team for “The Hope Given”

KRA operates the PGWorks Employment and Training Program—for jobseekers applying for TCA/TANF benefits—for the Prince George’s County (PGC) Department of Social Services The Subject line read: The Hope Given.  Melody Daniel, Program Manager, and Candi Rawls, Career Agent, opened their inboxes to find a message from Mark Shepard that began, “I am reaching out concerning the KRA Job Service team…whose interactions with me were patient, kind, understanding, and provided the information I needed to proceed toward achieving my goals.” Mark, 48, had worked as a Director of Operations/Supervising Chief Engineer until a COVID-19 lay-off. With no income, and UI benefits denied because he
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KRA Reno-based AJC of Nevada Re-opens After COVID-19 Closure

For NevadaWorks, Northern Nevada’s Workforce Board, KRA operates the American Job Center of Nevada (AJCN), which discontinued public access to services on March 18, 2020. Yesterday, the AJCN re-opened its facility in the Reno Town Hall, in compliance with all local and State guidelines, as well as KRA’s own Preparedness & Response Plan, developed in compliance with the latest CDC and OSHA guidance on preparing workplaces for COVID-19 prevention. Mike Smith, Program Manager, commented, “With a regional 14.1% unemployment rate, we are anticipating high customer-foot traffic, and are 100% prepared for the task!  Our AJCN Team is eager to see
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KRA to Operate New Southside Chicago Workforce Services Center

The Chicago Cook Workforce Partnership (The Partnership) selected KRA to operate the new Chatham Education and Workforce Center (the Center) following a competitive RFP-selection process. On May 13, 2020, in a CCWP website announcement, Karin Norington-Reaves, CEO, stated, “The Center will open this fall and will feature an array of services, including but not limited to resume writing, interview preparation, job training services and employer related services to name a few. Additionally, it will be home to two premier initiatives of The Partnership: ConstructionWorks, powered by the Illinois Tollway, and Chicago Codes.” Chicago Codes is a 10-week, tuition-free computer coding/web
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Maryland Comptroller Thanks KRA Program Director for Contribution to Economic Recovery During Pandemic

Recently, Peter Franchot, Maryland Comptroller, thanked William McIntyre, “for participating in the Greater Washington Board of Trade’s virtual conversation…regarding the impact the COVID-19 pandemic has had on our society.  The impact that you and other leaders in the Greater Washington region have on the economy is immeasurable for the jobs created and critical revenue generated.” Mr. McIntyre, KRA Program Director for a District of Columbia (DC) TANF Employment Program (TEP), stated, “We’ve been a TEP Provider for the Department of Human Services (DHS) since 2012, providing customized workforce-development services for TANF recipients ready to enter the workforce, as well as
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KRA Monthly Spotlight!

KRA Expands Online Services for Customers During Pandemic   In March 2016, the San Diego Metro Region America’s Job Career Centers (AJCC)—now a County-wide workforce-services program operated by KRA for the San Diego Workforce Partnership (SDWP)—launched its first major online program, Searching in San Diego, the official SDWP Podcast for on-demand access to the most up-to-date “workforce topics, trends, and tips” for both jobseeker- and employer-customers. To date, 81 podcasts have aired, dual-hosted by Diana Saldivar, KRA Career Centers Brand Manager and Doug Foresta, Workforce180 Director of Podcast Services and Communications, and supported by a team of Career- and Business-Services professionals, whose own experiences, many
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KRA Customers Excel Through OST Partnerships

KRA operates the Work Participation, Placement, and Support Services Program, for the Baltimore City Department of Social Services (BCDSS), assisting TANF-benefit jobseekers through strategic collaborations with private- and public-sector organizations to create employment opportunities through Community Work Experience and Occupational Skills Training (OST) programs. To address local employers’ needs for job candidates with computer-related skills— now, and in our new-normal virtual environment—last month, MedCerts joined KRA/Baltimore City in a partnership to offer Fundamentals of IT as a blended-learning program, with graduates receiving IT certification through CompTIA. To date, KRA has enrolled 33 female and two male customers for whom MedCerts IT Specialists
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KRA Corporate Counsel Chosen to Chair Police Reform and Accountability Workgroup

Vanessa E. Atterbeary, KRA Corporate Counsel, and Maryland State Delegate, has been appointed by the Speaker of the House to Chair an interim Police Reform and Accountability Workgroup, whose first meeting will be on June 23, 2020. The formation of the statewide Workgroup results from the recent violence and murder of Blacks at the hands of police officers.  Across the country, a heightened awareness of these types of injustices, brought to light by the Black Lives Matter organization, created the need for immediate action addressing the State’s problems and citizen concerns. The Workgroup will: Review policies and procedures related to the investigations
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KRA Knowledge2Career Academy Continues to Succeed During Pandemic

In 2015, KRA launched the proprietary Knowledge2Career (K2C) Academy, offering Out-of-School Youth customized career services, including on-the-job training (OJT) linked directly to employment with companies in high-demand industries. KRA operates the K2C Academy for Capital Workforce Partners, the North Central Connecticut WDB, in partnership with the Connecticut Center for Advanced Technology (CCAT). Targeting the Manufacturing Industry, traditionally, K2C provided coursework through Tooling U-SME, and hands-on instruction through OJT agreements with participating employers. However, on March 17, just when KRA introduced a new K2C cohort, with 19 K2C students, who had passed the required Mechanical Aptitude Test, COVID-19 restrictions went into effect in the state. Tony
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KRA YouthWorks! Construction Academy Goes Online During Pandemic

On September 4, 2018, in partnership with the Home Builders Institute (HBI), the YouthWorks! program—operated by KRA for the Anne Arundel Workforce Development Corporation—celebrated the opening of its Construction Academy with an enrollment of 13 students, nine of which graduated on January 11, 2019. HBI is the creator of the award-winning, results-driven PACT [Pre-Apprenticeship Certificate Training] Program that combines academic learning and vocational hands-on instruction. From January 2019 and March 2020, thirty-eight more students enrolled, with 21 earning PACT certification, 19 gaining training-related employment, 9 placed in paid work-experience programs, and 10, unfortunately, in limbo status due to Maryland-enforced COVID-19
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KRA Monthly Spotlight!

KRA Remained “Open for Business” After Closing Program Sites Between March 19 and April 7, “lock downs” were implemented by 43 States, including varying quarantine, stay-at-home, and social-distancing orders. Ahead of the curve, on March 18, Knowlton R. Atterbeary, KRA President & CEO, announced, “We are collaborating with our client agencies to implement adjustments to our operations, which vary based on local circumstances, [which might include] moving all customer interactions on-line.” California was the first state to go into lock down. KRA was more than ready, closing its One-Stop Career Centers and transitioning staff to Work-From-Home (WFH) status at most
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